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Monday - Friday
7:30AM - 5:00PM
Saturday - Sunday
Closed

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24-Hour Towing Service

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4100 S. Federal Blvd.
Sheridan, CO 80110

303-996-0920

drautotruck@yahoo.com

CUSTOMER BILL OF RIGHTS

Customer Bill of Rights

Our objective is to develop and deliver quality in everything we do. This means that we must deliver on-time services that exceed customer expectations. To surpass these expectations we continue to implement quality systems and processes that constantly aim to improve how we address our customers changing needs.

We promise to sustain the highest quality of customer satisfaction through personal accountability, professional commitment, and employee empowerment at all levels of our organization. We strive to treat all customers we encounter with courteous and prompt service, integrity and respect.

To have my precious time respected by the company's customer service department in every situation and to have my issue resolved in a single phone call or visit, by one representative who speaks clearly, is easy to understand and has access to my customer records.

To be treated with courtesy and respect as a customer who paid money to the company with the expectation of customer service that cares about my individual needs.

To have adequately trained representatives who know enough to actually solve my problem and who will provide me with an invoice number I can use for a credit if I do not receive great service, as well as the ability to call back or e-mail the same representative should the need arise.

To receive quality customer service - including a pleasant, knowledgeable, and professional representative - OR be compensated for my time and effort.

To rapid access to a live person from a company with sufficient staff so I am not kept waiting on-hold for more than 10 minutes, or I will receive a negotiable credit on my next bill. I also have the right to receive a negotiable credit on my next bill from the company if I am not treated with courtesy and my time is not respected.

SHERIDAN, LITTLETON, ENGLEWOOD, AND DENVER TRUCK REPAIR

DR Auto & Truck Repair takes pride in being a full service Gas and Diesel Repair Shop, offering only the best in Sheridan, Littleton, Englewood, and Denver truck repair. Simply give us a call or bring your truck into our shop. Our experienced truck repair technicians are happy to help and answer any questions that you have. We will give your truck a thorough inspection and will provide you with an estimate before any truck repairs occur.

FULL SERVICE TRUCK REPAIRS

  • Gas Truck Repair
  • Diesel Truck Repair
  • Truck Engine Repair
  • Truck Suspension
  • Sheridan, Littleton, Englewood, and Denver Truck Repair

  • Truck Tires
  • Exhaust
  • Oil Change
  • Truck Repair Denver
  • Tune-Ups
  • Truck Emission Denver
  • And Many More Truck Repair Services

DIESEL TRUCK REPAIR

DR Auto & Diesel Truck Repair in Denver, Englewood, & Sheridan is a full service diesel truck repair shop that provides services and repairs on all makes of diesel trucks. We are focused on reliable and honest Denver truck repair service while offering competitive prices. Truck diesel engines are more complicated than ever. DR Auto & Truck Repair has the experience and equipment to meet all of your truck repair needs.

For Sheridan, Littleton, Englewood, and Denver Truck Repair and Service, Call Us Today!

303-996-0920

4100 S. Federal Blvd. Sheridan, CO 80110

©2016 DR Auto & Truck Repair               303-996-0920               drautotruck@yahoo.com